Reviews

***** Empire Towing is rated 5.0 out of 5 stars, based on 27 reviews!

  • *****

    Needed a tow for my van. Called a few local tow companies and Empire towoing was the most reasonable and affordable price. Jonathan was very quick and professional. Called him atleast a few times and each time he quickly answered my call and questions. Even offered to remove some jack stands from under the van. Which wasn’t part of the tow! I highly recommend Empire Towing

  • *****

    I was coming back from work and got into a small car accident leaving me unable to drive my car safely to my house. While looking up towing services on Yelp this one popped up and it's great that it did, Jonathan came through and provided excellent customer service and helped me out, I definitely recommend him for your towing needs.

  • *****

    Outstanding service! Very fair prices and great communication from the owner. I had my car towed toady and Empire really exceeded my expectations.

    I contacted three other towing companies and did not get a response/quote until several hours later. Empire answered quickly, sent a quote right away and showed up on time (with notifications throughout the drive).

    I would highly recommend Empire Towing!
    Reliable, friendly, great communication and fair prices!

  • *****

    I was stuck on the 15 freeway in Norco headed to riverside with my kids when my car broke down. This towing company was one out of three that I called and the only one that gave me a reasonable quote. Jonathan had great customer service and really looked out for us. I would highly recommend giving him a call if you ever need a tow.

  • *****

    Excellent Service! I needed to move my car about 30 miles away and needed a tow service that wasn't a rip off. Empire Towing answered my call right away, came and got my car at agreed upon time, and took care of my car!

    I would highly recommend using empire towing for any of your towing needs. I have AAA but this was much more affordable and better customer service: I am appreciative of the quick response time and the care for my special vehicle. Thanks again and highly recommend.

  • *****

    Great service! Quick response and fair prices. One of our bobcat tractors broke down so I called and asked if they would be able to transport it, and sure enough they did! Will definitely be using them for any tow needs.

  • *****

    After the first towing company I call cancelled after waiting over an hour, empire towing showed up within 25 minutes of the call. Johnny was very professional and helpful with the whole thing! Very good experience with this tow company!

  • *****

    Amazing service and at a great price! Wouldn't call anyone else other that empire towing. Johnathan was so nice, and cool he really helped to calm me down after my accident

  • *****

    I called different companies for rates and Empire Towing was the most affordable. Jonathan gave me an ETA and was on time. He took great care making sure my car was not damaged while towing. He is friendly and courteous and even allowed me to ride with him to drop my car to the mechanic. I highly recommend Empire Towing.

  • *****

    Jason was very fast in responding to our immediate need for a tow. He kept me informed of his eta and was very helpful, professional and courteous. I would highly recommend him if you need a tow.

  • *****

    Today I had a problem with my vehicle. I needed a tow and Arthur from Empire towing really came through for me. I went to several high end name tire companies that I will not mention who gave us the wrong information about their tires but Arthur stayed with me and found the tire I needed. I really appreciate the work that he's doing there with Empire towing.

  • *****

    My driver was Arthur. The company gave me a discount of 50 dollars off the towing. They were able to come onto base and pick me up and take me home quickly. My driver was very experienced and even backed my car into my driveway

  • *****

    My tahoe just died in the middle of the 91 freeway.. i managed to pull out to the side of the road.. called jon from empire towing... All i got to say, EXCELLENT JOB.. despite the heavy traffic around 5am he was loading up my truck within the hour.. great affordable price. Cant beat it.. gave him 10 dollar tip just for his outstanding customer service. Good job and good guy all around. Highly recommended!

  • *****

    Amazing Towing Service, quick and professional! I would recommend this place to anyone in the IE.

  • *****

    Best towing service by far !!!!
    Arrived 10 minutes early, very professional and accomodating. I will use Empire Towing again

  • *****

    The service we received was outstanding! We received competitive pricing for two of our classic cars. The driver showed up faster than expected and was very personable! We highly recommend Empire Tow! Best tow ever!

  • *****

    Arrived right on time as promised. Very professional. Took great care not to damage the wheels on my vehicle and was very polite. Would definitely utilize his services again if needed.

  • *****

    My SUV stranded me and my family almost in the middle of nowhere, 80 miles from home. I was lucky enough to have 1 bar of service and googled tow trucks and came across Empire Towing with the best reviews and highest rating and let me tell you, there's a reason they are #1! Jonathon gave me the best price out of everyone else that I called, and his customer service was amazing! Jonathan showed up within an hour of me calling (probably in the nicest and cleanest tow truck I've ever seen), loaded my SUV and drove me all the way home. It's blatantly obvious this business owner care about his business and his clients. While it seems all the other tow services in the area are out to capitalize on someone's bad luck, Jonathan and Empire Towing make it clear right away that isn't the case with him. Nobody likes to fork out a ton of money to tow a car, but I cannot express my level of gratitude for finding Empire Towing and Jonathon. He saved my butt, less than 24 hours before the July 4 celebrations! Thank you again Jonathon and Empire Towing!

  • *****

    I was looking for a tow truck service in riverside that could take me to Newport Beach due to a coolant leak , gave these guys a call , got an immediate and fast quote, loaded up my car in no time and we were on our way to Newport ! Truly great customer service and the price was unbeatable ! Beware of other tow truck drivers in riverside , they overcharge! Call these guys first before any one else !

  • *****

    I have tried many tow truck companys in the Inland Empire and this company is the best, Jonathan Garcia is very Professional. Thank you empire towing for always taking care of me. We use him often for our shop! #LopezTiresApproved. We always recomend Empire Towing to everyone they have the best prices and great customer service.

  • *****

    The guys at Empire Towing are awesome, they came out in 15 min and were very nice and professional. I would recommend this towing service to anyone looking for an affordable price. Out of all the places i called their rates were the lowest!

  • *****

    Great service,reasonable price,would recommend!

  • *****

    I would highly recommend anyone to Empire Towing. Not only do they the have best prices in tow service, their customer service is second to none. I am extremely impressed with the treatment that I have received from this company. I personally have used their service twice and on both occasions they arrived earlier than the scheduled pick up time, which I thought was awesome. And what I really like most about Empire Towing and sets them apart from everyone else is that they charge a flat rate to tow your vehicle. There's no hidden fees which makes it simple and easy to understand what you're being charged for. So give them they a call the next time you need your vehicle towed and you'll walk away satisfied like I did.

  • *****

    My kids and I got stranded on the side of the rode, I called Empire Towing and they came out pretty quickly and took my car where it needed to go. I was impressed with the fast and reliable service Empire Towing provided me with! I recommend them!!

  • *****

    Very honest he's ready to do the job as soon as you call him not rude like other ppl you call. He helped me out with my truck to push it because my battery was useless even after trying to get a jump start. Once here at the destination he filled up my tires with air no extra fee like others would & again helped me push my truck to park it. He will work with you. This guy is quick! 5 stars Muchas Gracias!

  • *****

    Great Service, honest and recommend to anyone!

  • *****

    These guys did an awesome job transporting my car from Los Angeles to Jacksonville, FL in the time they promised and for about $700. Although it's not encouraged, we were able to fill my trunk full of a few things that I didn't feel like paying to ship. Double bonus! My car arrived in Florida with no problems with the items that went with it perfectly intact. Excellent service at a great price. Please don't forget to tip your driver. :)

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